Frequently Asked Questions / FAQ

What can counseling do for me?

Our therapy services can include any of the following specialties:

  • Marriage, family, and/or blended family issues,

  • Recovery from previous domestic violence,

  • Resolving issues from abuse/neglect or trauma,

  • Sobriety from substance abuse or addictions,

  • Chronic mental health concerns,

  • Behavioral concerns of children,

  • Veterans and/or PTSD,

  • And much more!

What insurances do you accept?

  • Aetna (PPO, HMO, EPO, Medicaid & CHIP)

  • Ambetter Marketplace Plans

  • Amerigroup (Medicaid & CHIP)

  • Blue Cross Blue Shield of Texas

  • Baylor Scott&White Health Plan

  • CookChildren's Health Plan (Medicaid & CHIP)

  • Cigna (PPO, HMO, EPO, Medicaid & CHIP)

  • "Foster Medicaid" / Superior Health / Cenpatico

  • Humana / LifeSync

  • Magellan

  • Medicaid

  • Medicare (including most managed plans)

  • Molina Healthcare

  • Parkland Health Plan (Medicaid & CHIP)

  • Tricare

  • United Healthcare / United Behavioral Health / Optum

  • ValueOptions

  • ...and more!

NO INSURANCE? NO PROBLEM! Read about our Financial Assistance Program below.

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Don't see your insurance listed above?

Our New Client Forms give you all of the tools to verify your own insurance.  We encourage you to call your insurance plan directly and ask about Alliance Child & Family Solutions or "ACFS Texas" which is sometimes listed directly under our Executive Director, Anastasia Taylor, LCSW-S.

We applaud your desire to get more information about professional counseling and to learn how therapy can help you or a loved one work through life’s challenges.  Not sure if we can help or if we accept your insurance? Contact us today, and we would be happy to discuss our services or schedule an appointment with you.

Financial Assistance Plan

For clients who are experiencing a financial hardship who would like to apply for a reduction in the fees owed, please complete the following plan.  The Financial Assistance Plan can be applied to cash pay clients or clients with high deductibles and/or co-pays.  All discounts will be based on percentage of the Federal Poverty Limits.  Proof of income will have to be provided in addition to the form above before any adjustment in fees can be approved.

  • Eligibility for discounts is based on income and family size and no other factors (e.g., assets, insurance status, participation in the Health Insurance Marketplace, citizenship, population type).

  • Reduction in fees are from our cash pay rates is from our Cash Pay Rates of $150/Initial Assessment and $125/Follow Up Sessions and is based on the Federal Poverty Guidelines.

  • We are able to offer these discounts through an increased network of in-house providers, including Masters-Level Practicum Students; mid-level providers of LMFT-Associates, LMSWs in Clinical Supervision, LPC-Interns; and our Fully Licensed LCSW, LMFT, and LPC Therapists.

  • Any reduction in fees would mean that we could NOT utilize your insurance as it would be on a cash-pay basis only.  When utilizing health insurance for your services, we are obligated to charge the full amount of your copay or deductible per our contract with your insurance company.

To take advantage of this opportunity of reduced fees, you will need to complete the Financial Assistance Plan below and submit to billing@acfstexas.com .

Plan de Asistencia Finaciera


Para los clientes que están experimentando dificultades financieras que deseen solicitar una reducción en las tarifas adeudadas, complete el siguiente plan. El Plan de Asistencia Financiera se puede aplicar a clientes que pagan en efectivo o clientes con altos deducibles y / o copagos. Todos los descuentos se basarán en el porcentaje de los límites federales de pobreza. Deberá proporcionarse un comprobante de ingresos además del formulario anterior antes de que se pueda aprobar cualquier ajuste en las tarifas.

  • La elegibilidad para los descuentos se basa en los ingresos y el tamaño de la familia y no en otros factores (por ejemplo, activos, estado del seguro, participación en el Mercado de Seguros de Salud, ciudadanía, tipo de población).

  • La reducción en las tarifas proviene de nuestras tarifas de pago en efectivo es de nuestras Tarifas de pago en efectivo de $ 150 / Evaluación inicial y $ 125 / Sesiones de seguimiento y se basa en las Pautas federales de pobreza.

  • Podemos ofrecer estos descuentos a través de una mayor red de proveedores internos, incluidos los estudiantes de práctica de nivel de maestría; proveedores de nivel medio de LMFT-Associates, LMSWs en Supervisión Clínica, LPC-Interns; y nuestros terapeutas con licencia completa de LCSW, LMFT y LPC.

  • Cualquier reducción en las tarifas significaría que NO podríamos utilizar su seguro, ya que sería solo en efectivo. Al utilizar el seguro de salud para sus servicios, estamos obligados a cobrar el monto total de su copago o deducible según nuestro contrato con su compañía de seguros.

Para aprovechar esta oportunidad de tarifas reducidas, deberá completar el Plan de Asistencia Financiera a continuación y enviarlo a billing@acfstexas.com

Release of Information

We encourage collaboration between our agency / therapists and other professionals involved in your care.  Please complete the following Release of Information to disclose information between our agency and another provider.  You can complete BOTH forms if you wish for information to be sent both FROM and TO our agency and the other provider.

Please download the PDF version of these forms below and send (along with a copy of your Driver's License) via fax to 817-405-3364 or via e-mail to referrals@acfstexas.com .  NOTE: These forms are only to release information and NOT for full records release. 

Agency Policies & Procedures

These forms are referenced in our updated New Client Forms and available for review here on our website at any time.

Se hace referencia a estos formularios en nuestro proceso de Registrarse como Nuevo Cliente y están disponibles para su revisión aquí en nuestro sitio web en cualquier momento.

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