Our Response to Covid19

We take YOUR physical and emotional health seriously.  In light of this, we have taken the following precautions:

 

OFFICE CLOSURES: ALL physical office locations closed March 17th.  

 

RETURN TO OFFICE PLAN: Certain Therapists have elected to return June 1st *IF* adequate N95 masks, hand sanitizer, and cleaning equipment will be available at that time. If you or your company would like to donate this much needed equipment, we can provide a receipt for your gift-in-kind.

FULL RE-OPENING: The majority of our Therapists have elected to delay their return to office until their local School District returns to school.

TELEHEALTH LONG-TERM PLAN:  Both now, and in the future when this is resolved, we will continue to provide Telehealth Services for ALL of Texas.

Covid19 Hardship Program

 

Thanks to the North Texas Cares funder collaborative made up of North Texas foundations and United Ways, we are able to offer FREE TELEHEALTH COUNSELING through August 1st to any Texan that has been negatively affected by Covid19.  Simply complete the New Client Forms; select "Covid 19 Hardship Program" as the Payor; Complete, Sign, Submit, and Schedule!

Related Information

HOW CORONAVIRUS (COVID-19) AFFECTS MENTAL HEALTH:

PROTECTIVE MEASURES YOU CAN PRACTICE FOR THE HEALTH OF ALL: 

As an extra precaution, the CDC also recommends several preventative actions you can take, including:

  • Avoid close contact with individuals showing signs of illness. 

  • Avoid touching your eyes, nose, and mouth without first washing your hands.

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are unavailable, use an alcohol-based hand sanitizer.

  • Stay home if you are sick. 

  • Practice proper hand hygiene and cough etiquette.

 

SOCIAL DISTANCING PRACTICES:

  • For those with compromised immune systems or who, in general, may be nervous about entering office buildings, please note that all our Therapists have been trained in providing Telehealth. 

  • We would highly encourage you speak to your Therapist about telehealth services to reduce risk of exposure through the practice of social distancing.

  • Our Telehealth Services are available for ALL Texas residents and the system can be accessed by iPhone, Android phone, tablet, computer, Chromebook, and other technological devices that support the Chrome Browser with video/audio.

 

GENERAL INFORMATION: 

We are following the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), federal agencies, and other global health organizations to collect the most up-to-the-minute information to ensure the actions we're taking are comprehensive and expedient. Based on this information, we may decide to continue, pause, or suspend operations at certain offices if necessary. For the latest information about coronavirus and pets, we encourage you to visit the links below:

 

Everything we do is with a heartfelt commitment to improve the mental and physical health of our community. It is our honor and privilege to serve you, particularly during challenging times, and we thank you for being at the heart of what we do.

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Continued Programming

We are currently seeking donations to offer free counseling year-round for those unable to afford services.  Visit our giving page to see the many ways that you can make a difference!